Earlier this year we sold a classic steel Masi road bike to a collector from the UK, who bought it from our webstore, based on a dozen or so photographs and a brief written description. Buying a bike on trust, without seeing it or riding it first, is a big decision, not least when the purchase price could by no means have been called a trifling sum!
A short while after we sent off the consignment we received an email which we’d like to share with you. Here’s what it said;
The Masi arrived safely. Thank you. Because of work I had to wait to unpack (solid, no damage), and build. It is now done. The bike does not quite fit your description… It is better! I could not be more pleased. After a 2-year search I finally have one in my size. I am one chuffed bunny (I have no idea how that translates into German)!
We like to think we provide great bikes at fair prices. We’re always pleased when we get positive feedback. After all, only satisfied customers will come back again. We look forward to continuing to exceed your expectations in the forthcoming year.